Privacy Policy for Shipera Transport Services LLC

Introduction

Shipera Transport Services LLC (“we,” “our,” “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the practices outlined in this policy.

Types of Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Mailing address
• Payment details
• Vehicle information
• Any other details you provide during communication or service engagement

How We Collect Information

We gather information through:

• Direct interactions, such as when you fill out forms on our website, contact us by phone or email, or use our services
• Automated technologies like cookies and website tracking tools
• Third-party sources, with your consent or as permitted by law

Why We Collect Your Data

We collect your information to:

• Deliver and enhance our transport brokerage and dispatch services
• Process payments and manage transactions
• Communicate with you about loads, updates, and service-related information
• Send promotional offers (only if you opt-in)
• Comply with legal and regulatory requirements
• Provide customer support and respond to your inquiries

Data Security

We implement strong security measures to protect your information from unauthorized access, alteration, or disclosure. These include secure servers, encryption protocols, and regular system audits. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Data Sharing

We do not share your SMS opt-in data or phone numbers with third parties or affiliates for marketing purposes. Customer data may only be shared under the following circumstances:

• With trusted service providers or partners required to fulfill our services, under strict confidentiality agreements
• When legally required or necessary to protect our rights

Your Rights

You have the right to:

• Access the personal data we hold about you
• Update or correct inaccurate or incomplete information
• Delete your personal data, subject to legal requirements
• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

SMS Terms and Conditions

Upon opting in to receive SMS messages, you agree to receive text messages from Shipera Transport Services LLC regarding load updates, confirmations, pickup/delivery details, and driver communication. Message frequency may vary. Message and data rates may apply based on your mobile carrier plan.

You can opt out of receiving SMS messages at any time by replying "STOP" to any message. For more information or help, reply "HELP" or contact our support team at support@shiperatransport.com or call +1 (512) 325-5381.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above exclusions include text messaging originator opt-in data and consent; this information will not be shared with any third party.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Shipera Transport Services LLC
📧 Email: support@shiperatransport.com
📞 Phone: +1 (512) 325-5381
📍 Address: 5900 Balcones Drive #24237, Austin, TX 78731

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new “Last Updated” date.